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All incoming orders that have a confirmed payment up to 15.00 hours WIB, will be send to our courier at the same day. We will notify you by email once the tracking number are available.
All order processed are to be send to your choice of shipment address upon checkout.
Shipment will be processed on the working days, Monday thru Friday, exclude Public Holidays. For long public holidays, we will post a notification on the website prior to the incoming holidays.
The process of shipment are: we ship your order to the courier, we enter the tracking number, courier company progress to ship your order to destination, end. The time needed to send your package to your destined address are depends on the type of shipping services you choose upon check-out and the courier company itself.
We will not be held responsible for the delay of shipment to your destined address, after we delivered the goods to the courier company. We will try to contact the courier company and ask about the status of shipment, upon request by you as a customer, in a case where there is a delay or pending shipment by the courier company.
To track your shipment, simply do the login, click your user icon, and transaction. In your history list, click the Tracking Number you wish to see.